How to Use the Cloak Room at Howrah Station: 1 Minute to Know Everything About Storing Your Luggage

If you’re planning a journey through Kolkata’s iconic Howrah Station, using the cloak room can make your travel experience far more convenient. The cloak room service at Howrah Station allows travelers to securely store their luggage for a few hours or even a few days, enabling hassle-free sightseeing or work without the burden of carrying heavy bags. Here’s a step-by-step guide to help you make the most of this facility:

1. Find the Cloak Room: The cloak room at Howrah Station is typically located near or within the main station building, usually adjacent to the waiting hall or entrance of platforms. Look for directional signs or ask a station official for guidance.
2. Eligibility: Only passengers with valid, ongoing journey tickets (either arrival or departure) can use the service. Ensure you have your train ticket handy—digital or print-and a valid photo ID.
3. Deposit Items: Approach the cloak room counter and present your ticket and ID. You'll be asked to fill in a registration form. Place your luggage on the counter for inspection; only securely locked items (like suitcases, backpacks, or briefcases) are accepted, and no valuable items, electronics, or perishable goods are allowed.
4. Payment & Tagging: Charges are typically calculated per bag, per 24 hours. After payment, each bag receives a tag, and you’ll get a receipt. Keep this receipt safe; you’ll need it to reclaim your luggage.
5. Pick-up: When you return, simply present your receipt at the counter and collect your bags after verification. Don’t forget to check your belongings before leaving.

As a professional interior designer, I frequently notice the importance of a well-organized cloak room, both in terms of security and user flow. The décor, signage, and wayfinding play a crucial role in ensuring a seamless experience for travelers—efficient space planning for baggage storage minimizes clutter and maximizes ease of retrieval. Whether you’re designing a public space or simply navigating it, always appreciate how thoughtful spatial layout impacts user convenience.

Tips 1:

Label your luggage clearly with your name and contact number before storage. Take a photo of your bag and deposit receipt for extra security. Always check the posted rules and timings of the cloak room; most are open round the clock, but timings can change during festivals or maintenance.

FAQ

Q: What kind of luggage can be kept in the Howrah Station cloak room?

A: Only securely locked bags such as suitcases or backpacks can be kept. No electronics, valuables, or perishables are allowed.

Q: Is it mandatory to have a train ticket to use the cloak room?

A: Yes, you must show a valid train ticket (arriving or departing) to access the service.

Q: What are the cloak room charges at Howrah Station?

A: Charges vary, but are typically calculated per bag per 24 hours; check at the station for current rates.

Q: What documents are required to deposit luggage?

A: You’ll need your train ticket and a photo ID (such as Aadhaar card, PAN card, or passport).

Q: How safe is the Howrah Station cloak room?

A: The facility is generally safe, managed by Indian Railways, but avoid leaving valuables. Always lock your bags and retain your receipt for collection.