# no-refund-policy

> Learn about Coohom's refund policy for subscription and one-time plans, including handling of cancellations and special circumstances. Discover your options today.

- **URL**: https://www.coohom.com/helpcenter/no-refund-policy
- **Locale**: en_US
- **Updated**: 2026-06-10

## Content

Refunds will not be provided for any paid memberships including auto-renewal subscription plans as well as one-time plans. Coohom does not provide credit, refunds, or prorated billing for paid one-time plans or auto-renewal plans that are canceled once the subscription plan started. In such a circumstance, you will continue to have access to your Subscription until the end of the monthly or yearly billing cycle. Refund is only allowed if it is proved that is a major failure, otherwise minor failure would be replaced or repaired by Coohom. Coohom reserves the right to offer refunds, discounts, or other consideration in selected circumstances at its sole discretion. Please note that each circumstance is unique and the election to make such an offer in one instance does not create the obligation to do so in another.