# coohom-account-login-on-multiple-devices-is-not-allowed

> Learn about Coohom's device login restrictions to keep your designs secure. Know how browser cookies affect sessions and avoid unauthorized access. Stay safe; learn more today.

- **URL**: https://www.coohom.com/helpcenter/coohom-account-login-on-multiple-devices-is-not-allowed
- **Locale**: en_US
- **Updated**: 2026-06-10

## Content

Dear Coohom Users,

As part of our commitment to ensuring the security and integrity of your Coohom experience, we would like to clarify some important guidelines regarding account logins across different devices and platforms. Understanding these restrictions will help you make the most of your Coohom account while keeping your designs safe.

### 1. Login Restrictions on Different Devices

To maintain a secure environment for all users, logging into your Coohom account on multiple devices simultaneously is not permitted. The account will be forced out once detected by system for multiple device login. This restriction helps us prevent unauthorized access and ensures that only the rightful account holder can access their designs and settings.

### 2. Simultaneous Logins on Web Browser and PC App

Additionally, please be aware that accessing your Coohom account via a web browser and the desktop application (PC app) at the same time is also prohibited. This policy prevents potential conflicts in session data and enhances overall security.

### 3. Understanding Device Recognition Based on Cookies

Our system identifies devices based on cookies, which are stored according to specific browsers and domain names. Here are some key points to consider:

* **Multiple Browsers:** If you use different browsers (like Chrome, Firefox, or Edge) on the same computer, each browser is treated as a separate device by our system.

* **Incognito Mode:** Using incognito mode or private browsing within a single browser creates a new session without access to existing cookies. Therefore, it may also count as a separate login attempt.

* **Google Account Switching:** If you switch Google accounts within the same browser without logging out of your Coohom account first, this action may lead our system to recognize it as an attempt from multiple devices.

### Conclusion

We appreciate your understanding regarding these policies designed to protect your account and ensure seamless functionality across our platform. By adhering to these guidelines, you help us create a safer environment for everyone in the Coohom community.

If you have any questions or require further clarification about logging into your account or any other features of Coohom, please do not hesitate to reach out to our **Customer Support Team** : **support@coohom.com**.

Thank you for being a valued member of the Coohom family!

Best Regards,