Florida Power and Light Office Guide: 1 Minute to Finding the Nearest Florida Power and Light Office

Florida Power and Light (FPL) is one of the largest electric utility companies serving the state of Florida. Whether you're a business owner looking for commercial support or a resident with billing or service concerns, knowing how to navigate FPL's office locations, services, and support options can save you time and frustration. This guide covers everything you need to find, contact, and access FPL offices efficiently, as well as how to streamline your communication with them.

Finding an FPL Office Near You

FPL doesn't operate traditional walk-in customer centers in every city. Instead, their operations are centralized, and most customer service needs are handled online or by phone. However, FPL does maintain administrative offices and service centers throughout Florida. You can locate your nearest office through the official FPL website by using their “Contact Us” or “Find a Location” tools—simply enter your zip code or city for the most up-to-date information.

Contacting FPL Offices

For most customer concerns, FPL recommends calling their primary customer service line at 1-800-226-3545. For emergencies such as downed power lines or power outages, a dedicated hotline and outage map are available to consult. Business clients can use specialized numbers, often provided through the business solutions page on the FPL website. Mail correspondence should be directed to the corporate headquarters:

1. Florida Power & Light Company
2. 700 Universe Blvd
3. Juno Beach, FL 33408

FPL Office Services Offered

In addition to billing and payment support, FPL offices (or their online and phone equivalents) assist with the following:

1. Starting, stopping, or transferring service
2. Reporting outages or hazards
3. Billing issues and payment plans
4. Service upgrades and energy efficiency consultations
5. Business and commercial account management

Efficient Online Alternatives

In today's digital-first environment, nearly all FPL account management tasks and service requests can be performed online or through their mobile app. Features include outage reporting, bill payment options, energy usage tracking, and live chat services. This transition to a remote service model mirrors the trend in modern office design, where digital tools and flexible layouts enhance workflow and customer experience.

As an interior designer, I’ve noticed that utility companies, like FPL, increasingly invest in open-plan office spaces and collaborative environments. These layouts foster better communication among teams that manage customer inquiries and outage responses — ultimately improving service delivery. If you’re designing a commercial space for a utility or any high-traffic service provider, selecting the right office layout planner can streamline workflow, optimize staff interactions, and boost overall efficiency.

Tips 1:

Schedule any in-person visit in advance. FPL's offices are primarily administrative—most customer service is handled remotely or through drive-through payment kiosks. If you must visit, confirm hours and available services to avoid wasted trips.

FAQ

Q: Where is the FPL corporate office located?

A: The corporate office is at 700 Universe Blvd, Juno Beach, FL 33408.

Q: Can I pay my bill at an FPL office?

A: FPL offers several payment methods, including online payments, phone payments, and authorized walk-in payment locations, but most offices do not accept in-person payments.

Q: How do I report a power outage to FPL?

A: Use the FPL app, website outage map, or call 1-800-4OUTAGE (1-800-468-8243).

Q: Does FPL have dedicated offices for business customers?

A: FPL business support is primarily accessed by phone or online, but account managers and consultants are available for in-person meetings by appointment.

Q: How do I transfer FPL service when I move?

A: Transfer your service online through your FPL account dashboard or by calling their customer service number. Plan ahead for a seamless transition.