Top Small Business Office Phones for 2023: 1 Minute to Choosing Your Ideal Office Phone SystemSarah ThompsonSep 08, 2025Table of ContentsBest Small Business Office Phones for 2023Tips 1:FAQTable of ContentsBest Small Business Office Phones for 2023Tips 1FAQFree Smart Home PlannerAI-Powered smart home design software 2025Home Design for FreeChoosing the right office phone system is crucial for small businesses aiming to boost productivity, support remote and hybrid work, and deliver solid customer service. In 2023, technology advancements have produced a range of versatile, feature-rich office phones specifically designed for small teams with limited IT support and tight budgets. Options span from VoIP desk phones to app-based softphones and cloud-based PBX solutions. Below, we’ll explore the top small business office phones for this year, weighing their features, price points, and ideal use cases.Best Small Business Office Phones for 20231. Cisco 8845 IP Phone This robust VoIP phone has exceptional call clarity, HD video support, and seamless integration with popular collaboration platforms. It’s perfect for businesses using Cisco Webex or looking for enterprise-grade reliability in a small office setting.2. Polycom VVX 250 Known for its intuitive navigation and high-quality audio, the Polycom VVX 250 delivers excellent value. Four programmable lines, fast Ethernet support, and compatibility with most VoIP providers make it an easy fit for small teams.3. Yealink T46S Featuring a large color display, Bluetooth functionality, and superb HD audio, the T46S appeals to fast-growing offices that want maximum flexibility, including easy expansion for busy reception areas.4. RingCentral Desk Phones & Softphone App Ideal for businesses seeking flexibility for remote work or hybrid teams, RingCentral’s cloud-based VoIP service allows employees to use physical desk phones, mobile apps, or browser-based calling, making setup and scaling stress-free.5. Grandstream GXP2170 A power-user favorite for businesses managing multiple calls, it supports up to 12 lines and 48 digital BLF keys, with robust compatibility with SIP-based PBX systems.As someone who’s designed several coworking spaces and collaborative offices, I firmly believe technology is as much a part of the environment as furniture or lighting. When helping clients set up efficient office layouts for small businesses, integrating phone systems with office management apps and smart collaborative zones often boosts workflow dramatically. Ensuring that devices (like the ones above) fit cohesively into the design lets teams focus less on tech headaches and more on getting work done. For clients needing to envision new office arrangements or coordinate technology placement, a dedicated office layout planner can be invaluable during the setup and expansion phases.Tips 1:Evaluate what core features your team truly needs—such as call forwarding, voicemail to email, mobile integration, or conference room suitability—before investing in hardware. Test compatibility with your current internet infrastructure and consider cloud-based options for maximum adaptability, especially if your business is growing or embracing remote work.FAQQ: What is the best type of phone system for a small business? A: VoIP-based phone systems are ideal for small businesses in 2023 due to their affordability, feature set, and scalability. They support both desk phones and mobile apps for remote or hybrid teams.Q: How much should a small business budget for an office phone system? A: A basic small business phone system can cost between $20-$40/user/month for cloud-based VoIP or $75-$300 per physical desk phone. Total investment depends on required features and the number of users.Q: Can office phone systems integrate with other business tools? A: Yes, many modern systems, like RingCentral and Cisco, offer integration with CRM software, email, and collaboration platforms for smoother workflow.Q: Are physical desk phones still necessary for small businesses? A: Not always. Many companies opt for softphone apps or mobile solutions, but front desk or shared spaces may still benefit from physical handsets for ease of use and professionalism.Q: What features should I prioritize in an office phone for a small business? A: Essential features include call forwarding, customizable voicemail, caller ID, easy conference calling, and integration with other key office management systems.Home Design for FreePlease check with customer service before testing new feature.