1. Login with your Coohom account.
2. Click your avatar at the top right corner of the merchant platform. You can see whether your account status is basic/pro/premium/enterprise.
3. Select Account Settings in the drop-down menu.
4. Go through Account Settings ＞Profile and click Update to update your profile photo (minimum size: 150 x 150 pixels).
5. Other information concerning your State and Country / Region will be automatically filled in according to your IP address.
6. The information will be automatically saved.
If you wish to update your password for security reasons, please follow these steps to set a new password:
2. Click your avatar at the top right corner of the merchant platform.
4. Go through Account Settings ＞ Password and fill in Old Password, New Password, and Confirm Password fields.
5. Click SAVE to confirm.
1. Click the link and visit the page: https://www.coohom.com/user/forgetpassword
2. Check the email in your email Inbox or Junk box which the email looks like below template:
3. Click on RESET PASSWORD, then you can reset the password.
To simplify your login process, Coohom supports signing in with social media such as Facebook, Google, or Twitter. Here are the steps:
1. Click the login button at the top right corner of the homepage.
2. Choose one of the available social networks listed at the bottom of the login page.
3. Follow the relevant hints to complete the log-in process.
Did this answer your question?
How to delete my Coohom Account
1. Please provide the screenshot of the Coohom email address after you log in, which is shown below screenshot.
2. Drop us a message in Live Chat by sending us the deletion request attached with the above screenshot.
3. We guarantee to delete the account in 10 business days after receiving the account deletion request.
4. All data in the account will be completely deleted and can not be restored, PLEASE BACK-UP your data.
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Along with User Agreement and Privacy Policy provided by Coohom Inc. and its affiliates (“we”, “us” or “Coohom Group”), this Notice provides you (or “user”) with information about the cookies that are used by the features and services of Coohom official website or Coohom Platform (“Coohom Platform”). This Notice will be reviewed from time to time to ensure that its content is kept up-to-date. If any changes are made, we will publish the latest version of the Notice here. When we make significant changes, we will notify you of the change the next time you visit Coohom Platform or by other means of communication.
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All of the cookies used on Coohom Platform, on third-party websites and through emails can be enabled or disabled through your browser. To control cookies through your browser, follow the instructions usually located within the “Help”, “Tools” or “Edit” menus in your browser. Please note that disabling a cookie or category of cookies does not delete the cookie from your browser unless manually completed through your browser function.
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