Will the Gas Company Light My Pilot?: Find out if your gas company provides pilot lighting services.

If your home's gas-powered appliances—such as water heaters, furnaces, or stoves—rely on pilot lights for operation, you might wonder if your local gas company offers services to help light the pilot for you. Generally, most gas companies can light your pilot if you’re starting or restoring service, or if you’re facing a safety concern and are unsure about the process. They prioritize customer safety, especially for elderly homeowners or those unfamiliar with gas appliances. However, many gas companies are shifting toward educational resources, encouraging customers to learn to safely light pilots themselves, or to contact a licensed plumber or HVAC technician for routine maintenance and troubleshooting outside of emergencies or new service setups.

Tips 1:

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FAQ

Q: Do all gas companies offer pilot lighting services?

A: Not all gas companies provide this service. It's best to check with your local provider before assuming they will light your pilot.

Q: Is it safe to light my pilot myself?

A: If you’re comfortable and follow manufacturer instructions, it’s generally safe. Always ensure you haven’t smelled gas for a prolonged period before attempting; otherwise, contact your gas company.

Q: What should I do if the pilot won’t stay lit?

A: This could indicate a faulty thermocouple or another issue. Contact a licensed technician or your gas provider for assistance.

Q: Will lighting the pilot affect my gas bill?

A: The pilot light uses a small, continuous flow of gas, but it typically has a minimal impact on your overall bill.

Q: When should I call a professional to light the pilot?

A: If you’re unsure, smell gas, or have repeated issues keeping the pilot lit, call your gas company or a qualified technician for help.