Understanding Floor and Decor Return Policy: A Comprehensive Guide to Returns at Floor and Decor

When it comes to home improvement and renovation, understanding the floor and decor return policy is essential for making confident purchases. Floor and Decor offers a wide range of flooring options, tiles, and decor items, making it a popular choice for many homeowners and designers. However, it's crucial to know the details about their return process to avoid any surprises.

Key Aspects of the Return Policy

The floor and decor return policy allows customers to return or exchange products within 90 days of purchase. Items must be in their original condition, unopened, and accompanied by the receipt for a full refund. If you’ve opened the product but it remains unused and in good condition, you may still return it, but expect a restocking fee.

Special Considerations for Custom Orders

Custom orders have a different set of rules under the floor and decor return policy. These items are generally non-returnable unless there is a manufacturing defect. Be sure to confirm your choices before placing a custom order to avoid disappointment.

How to Process a Return

To process a return, take the items to your nearest Floor and Decor store along with your receipt. The friendly staff will assist you with the process, ensuring a smooth return or exchange experience.

FAQ

What items are not returnable at Floor and Decor? Custom orders, clearance items, and used products typically fall under non-returnable categories. Always check the specifics before purchasing.

Final Thoughts

Understanding the floor and decor return policy can save you time and hassle. Always keep your receipt and ensure products are unopened for a hassle-free return process. Have you ever returned an item? What was your experience like? Share your thoughts below!

welcome to Coohom