Along with User Agreement and Privacy Policy provided by Coohom Inc. and its affiliates (“we”, “us” or “Coohom Group”), this Notice provides you (or “user”) with information about the cookies that are used by the features and services of Coohom official website or Coohom Platform (“Coohom Platform”). This Notice will be reviewed from time to time to ensure that its content is kept up-to-date. If any changes are made, we will publish the latest version of the Notice here. When we make significant changes, we will notify you of the change the next time you visit Coohom Platform or by other means of communication.

A. What is cookie & Why do we use cookies

When you visit Coohom Platform, the site asks your browser to store a small piece of data (text file) called a cookie on your device in order to evaluate the performance of the site. We also use third-party cookies, which are cookies from a domain different than the domain of Coohom Platform you are visiting, for marketing efforts.

B. What kind of cookies do we use

We use the following categories of cookies:

1. Strictly necessary cookies

Strictly necessary cookies are necessary for Coohom Platform to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but that will cause some parts of Coohom Platform to not work.

2. Performance cookies

Performance cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.They help us to know which pages are the most and least popular and see how visitors move around the site.If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.

3. Marketing cookies

We also cooperate with third-parties that deploy cookies when users interact with marketing communications. Marketing cookies collect personal information such as your IP address and clicks. Collected information is used to evaluate the effectiveness of our marketing campaigns or to provide better targeting for marketing. We do not always have control over those cookies.

C. What cookies do we use
Categories Names of cookies Functions
Strictly necessary cookies qunhe-jwt Remember your login status: user id, name, email, avatar, character, region
qunhe-refresh Refresh your permissions: user id, name, email, avatar, character, region
showroom-jwt Remember your user id, email, company, and status
qh-locale Stores your language preferences
qh-cm-fe-locale Stores your language preferences
Performance cookies ktrackerid Monitors abnormal conditions during your visit
ktrackertime Monitors abnormal conditions during your visit
Marketing cookies qhdi Recognises website visitors(anonymously- no personal information is collected on the user)
hubspotutk Identifies your session
rdt_uuid Identifies which web page you came from
hssrc Identifies which web page you came from
hstc Identifies which web page you came from
cio Identifies which web page you came from
cioid Identifies which web page you came from
fbd Identifies which web page you came from
ajs_anonymous_id Identifies which web page you came from
ajs_user_id Identifies which web page you came from
messagesUtk Identifies which web page you came from
D. How do I control and delete cookies
1. Cookie settings

The "Cookie Settings" can be utilized to customize your cookie preferences. The "Cookie Settings" will record when you have consented to or rejected our Notice and will ask for consent once a year to ensure users stay up-to-date with changes to our Notice. All the performance cookies and marketing cookies are controlled by the "Cookie Settings". You can also access the “Cookie Settings” anytime from the link in the footer of Coohom Platform.

2. Using your browser

All of the cookies used on Coohom Platform, on third-party websites and through emails can be enabled or disabled through your browser. To control cookies through your browser, follow the instructions usually located within the “Help”, “Tools” or “Edit” menus in your browser. Please note that disabling a cookie or category of cookies does not delete the cookie from your browser unless manually completed through your browser function.

3. Cookies set in the past

Your data collected from cookies can be deleted. If cookies are deleted, the information collected prior to the preference change may still be used. However, we will stop using the disabled cookie to collect any further information from your user experience. For marketing cookies, when a user opts out of tracking, a new cookie is placed to prevent users from being tracked.

4. Impact on the use

You can set your browser to block strictly necessary cookies, but that will cause some parts of Coohom Platform to not work.

You can accept or refuse the use of performance cookies or marketing cookies at any time. If you choose to reject the use of performance cookies or marketing cookies, you will still be able to use Coohom Platform, and your use of all the features and areas of Coohom Platform will not be limited.

E. How often do we update this Notice

We may update this Notice from time to time or for other operational, legal or regulatory reasons to make changes in the cookies we use. Therefore, please re-read this Notice periodically to learn about our use of cookies and related technologies. The date at the top of this Notice indicates when it was last updated.

F. Where can I get further information

If you have any questions about our use of cookies, please feel free to contact us via email at support@coohom.com.

We will respond to your questions, comments or suggestions within 30 days after we receive them and verify your user identity.

Last updated: May 11, 2021