Setelah mengunduh gambar konstruksi, jika notifikasi menunjukkan bahwa gambar sudah diunduh tetapi Anda tidak dapat menemukannya di komputer, kemungkinan file diblokir oleh browser atau Anda belum menemukan lokasi penyimpanannya. Ikuti metode di bawah ini untuk mengatasinya.
Semua pengguna
I. Membuka blokir secara manual
Jika notifikasi menunjukkan unduhan berhasil tetapi proses unduh belum dimulai, kemungkinan file diblokir oleh browser.
Klik tombol "Click to Get" pada pop-up unduhan berhasil untuk membuka blokir. Browser akan segera memulai unduhan.
Jika metode di atas berhasil, sebaiknya izinkan unduhan gambar secara permanen.
Klik ikon pengaturan ① di sisi kiri bilah alamat, lalu klik ② "Site settings" untuk membuka halaman pengaturan.
Di halaman pengaturan, temukan ③ "Pop-ups and redirects". Jika opsi diatur ke "Block", ubah ke "Allow".
Kembali ke halaman gambar konstruksi Coohom, lalu muat ulang halaman web sesuai notifikasi untuk memulai unduhan lagi.
Klik ikon pengaturan ① di sisi kiri bilah alamat, lalu klik ② "Permissions for this site" untuk membuka halaman pengaturan.
Kembali ke Coohom Tool, lalu muat ulang halaman web sesuai notifikasi untuk mengunduh lagi.
II. Mengubah lokasi penyimpanan file unduhan
Jika Anda sudah membuka blokir unduhan tetapi masih tidak dapat menemukan file yang diunduh, kemungkinan Anda belum menemukan lokasi penyimpanan file tersebut. Anda dapat mengubah lokasinya di pengaturan browser.
Berikut contoh di Browser Google Chrome (langkahnya serupa di browser lain):
Klik ikon tiga titik ① di pojok kanan atas browser, lalu klik ② "Settings" di menu untuk membuka halaman pengaturan.
Di sisi kiri, temukan ③ "Downloads", lalu klik tombol ④ "Change" untuk mengganti lokasi penyimpanan.
Setelah beralih ke folder yang diinginkan, unduh lagi.
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